Where approval experiences break down
- Decision context is scattered across multiple screens.
- Users see system structure instead of what actually matters.
- Mobile approval is treated as a reduced desktop view.
- Speed is sacrificed for completeness.
Rethinking enterprise approvals – designing for human decisions
A system-agnostic view on making enterprise approvals clearer and faster.
Why approvals feel harder than they should
Enterprise systems are excellent at storing data and enforcing rules. They are far less effective at supporting everyday human decisions.
Approval workflows expose this gap clearly. In many organizations, approving an invoice or request means navigating tools designed for accounting, compliance, or administration—rather than for fast, confident decision-making.
What approvers actually need
- A clear understanding of what decision is required.
- Essential context presented upfront.
- The ability to act quickly, especially on mobile.
- Confidence that the decision is traceable and auditable.
Separating human workflow from system complexity
A useful way to rethink approvals is to separate the human decision workflow from the system of record.
The underlying ERP or accounting system remains responsible for data integrity and compliance. The approval experience, however, can be designed independently—focused on clarity, speed, and trust rather than internal data structures.
This system-agnostic approach avoids premature platform commitments while creating space to improve how approvals actually feel to use.